FedEx Ground contractors depend heavily on the MyGroundBiz account portal to manage daily operations. Whether you’re tracking settlements, updating business info, or accessing vital announcements, this system is the digital backbone of the FedEx Ground Independent Contractor experience.
Below is a complete guide to MyGroundBiz, including how to log in, what features it offers, and how to troubleshoot issues. Let’s get started with a brief overview:
Profile Biographie Table
| Field | Information |
| Platform Name | MyGroundBiz Account |
| Owned By | FedEx Corporation |
| Purpose | Portal for FedEx Ground Independent Contractors |
| URL | www.mygroundbiz.com |
| Login Types | FedEx ID & Password |
| Services Offered | Settlement reports, business updates, support, news |
| User Base | FedEx Ground Contractors (ISPs, Linehaul, P&D) |
| Support Contact | 1-800-HELPMIS (435-7647) |
What is MyGroundBiz Account?
The MyGroundBiz account is a secure portal provided by FedEx for its Ground contractors. It enables Independent Service Providers (ISPs) to access business-critical resources. These include work schedules, vehicle maintenance records, payment settlements, announcements, and more.
How to Access the MyGroundBiz Account
To log in, follow these simple steps:
- Visit www.mygroundbiz.com.
- Enter your FedEx ID and password.
- Complete the CAPTCHA if prompted.
- Once logged in, select “MyGroundBiz Account” from the menu.
It’s important to note that the MyGroundBiz portal is split into two parts:
- MyGroundBiz Section (for news, success stories, vendor links)
- MyGroundBizAccount Section (for financials, settlements, reports)
Key Features of MyGroundBiz Account
FedEx offers a wide array of tools through this account portal. Key features include:
Settlement Reports
Contractors can track weekly payments and settlement adjustments here.
Contractor Support
Access direct support, claim submissions, and business updates.
Vehicle Information
Update and review vehicle service records, registrations, and insurance.
Business Updates
Make changes to contact info, business addresses, and safety contacts.
Company News & Announcements
Stay up to date with FedEx updates, industry changes, and success stories.
Benefits of Using MyGroundBiz Account
Having a MyGroundBiz account brings significant advantages for FedEx Ground contractors:
- Efficiency: Centralized access to all business records.
- Security: Protected by FedEx’s enterprise-grade authentication.
- Transparency: Clear settlement and payment tracking.
- Accountability: Easy monitoring of service quality and performance.
MyGroundBiz Account for ISPs and Linehaul Contractors
FedEx Ground has various types of independent contractors:
- Pickup & Delivery (P&D): Handle package delivery in local areas.
- Linehaul Contractors: Manage long-distance freight between hubs.
Each type uses MyGroundBiz for route optimization, driver management, and fleet tracking.
Troubleshooting MyGroundBiz Login Issues
Having trouble accessing your account? Here’s what you can do:
Resetting Password
Click “Forgot Password” on the login screen and follow the steps.
Browser Issues
Use Chrome or Firefox and clear your cache before retrying.
Account Locked
Call 1-800-435-7647 (HELPMIS) for assistance, especially if the account is locked after multiple failed attempts.
Security Tips for Your MyGroundBiz Account
Protect your account by following these best practices:
- Change passwords every 90 days.
- Never share your FedEx ID.
- Log out after every session.
- Enable two-factor authentication when possible.
How to Update MyGroundBiz Profile Information
To keep your business info accurate:
- Log in to your MyGroundBiz account.
- Go to “Profile” settings.
- Edit business address, contact info, and emergency contacts.
- Save and verify any changes.
Keeping your profile up to date ensures smooth communication and accurate settlements.
Support & Contact Information
For technical or business-related questions, use the official support channel:
📞 FedEx Technical Support: 1-800-HELPMIS (435-7647)
🕒 Hours: Monday–Friday, 7 AM to Midnight (EST)
Tips for New FedEx Ground Contractors Using MyGroundBiz
If you’re a new contractor, here are some quick-start tips:
- Bookmark the login page.
- Review past settlement summaries for understanding revenue flow.
- Watch for official FedEx policy updates on the homepage.
- Set calendar reminders for weekly checks and updates.
Conclusion
The MyGroundBiz account is a vital tool for any FedEx Ground contractor. Whether you’re managing deliveries, monitoring earnings, or communicating with FedEx support, this platform offers everything in one place. Ensuring your account is secure, up-to-date, and actively monitored will help your business run smoothly.
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FAQs About MyGroundBiz Account
It’s a secure online portal for FedEx Ground contractors to manage payments, vehicle information, and business operations.
No, only Independent Service Providers (ISPs), including Pickup & Delivery and Linehaul contractors, use MyGroundBiz.
Click “Forgot Password” on the login page and follow the reset instructions or contact 1-800-HELPMIS for support.
Yes, the site is mobile-friendly, but a desktop experience is recommended for full functionality.
Settlement reports are generally updated weekly, usually by Friday.